bdt81 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

bdt81 is an English-language online betting and casino platform operated for the Bangladesh market, accessible at bdt81.io ("the Platform"). For the purposes of this Privacy Policy, bdt81 acts as the data controller in respect of all personal data collected from players and visitors in connection with the Platform.

As the data controller, bdt81 is responsible for determining the purposes and means of processing your personal data. We are committed to handling all personal data in a manner that is lawful, fair, and transparent, and to implementing appropriate technical and organisational measures to protect that data against unauthorised access, loss, or misuse.

If you have any questions or concerns about how bdt81 processes your personal data, or if you wish to exercise any of the rights described in Section 10 of this Policy, please contact our Data Support team at [email protected].

bdt81 collects the following categories of personal data from players and Platform visitors. We collect only what is necessary for the purposes described in this Policy.

We do not collect special-category sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or political opinions, except where explicitly required by applicable law or responsible gaming obligations (e.g., self-exclusion records).

bdt81 collects personal data through the following channels:

• Direct Submission: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or responding to surveys and promotions.
• Automated Technologies: Technical and usage data collected automatically as you browse and use the Platform, via server logs, cookies, pixel tags, and similar tracking technologies. See Section 7 for full details on our cookie practices.
• Third-Party Payment Providers: Confirmation data shared by payment processors (bKash, Nagad, Rocket, Upay, and card networks) when you initiate a deposit or withdrawal transaction. Note that bdt81 receives only transaction reference data — not raw wallet PINs or card numbers.
• Identity Verification Partners: Where bdt81 engages third-party KYC service providers to assist with document verification and fraud screening, those providers may return verification status data to bdt81 for account management purposes.
• Publicly Available Sources: In limited circumstances relating to fraud prevention or sanctions screening, bdt81 may cross-reference publicly available data sources.

bdt81 processes your personal data on one or more of the following legal grounds depending on the nature of the processing activity:

• Contractual Necessity: Processing required to perform the contract between bdt81 and the player — including account creation, processing bets, managing deposits and withdrawals, and providing customer support.
• Legal Obligation: Processing necessary to comply with applicable legal and regulatory requirements, including anti-money-laundering (AML) record-keeping, age verification mandates, and cooperation with lawful requests from competent authorities.
• Legitimate Interests: Processing carried out for bdt81's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, service improvement analytics, and internal reporting — provided those interests are not overridden by your privacy rights.
• Consent: Where bdt81 relies on your consent to send marketing communications or to use non-essential cookies, you may withdraw that consent at any time by contacting [email protected] or adjusting your account notification preferences.

The personal data we hold about you is used for the following purposes:

• Account Management: Creating and administering your bdt81 player account, verifying your identity, managing your profile settings, and maintaining accurate records.
• Transaction Processing: Accepting deposits, processing withdrawal requests, reconciling financial records, and handling payment disputes through bKash, Nagad, Rocket, and other supported channels.
• Platform Delivery: Providing access to sports betting markets, live casino games, and slot titles; delivering real-time odds data; processing wagers; and settling results.
• Responsible Gaming: Monitoring betting patterns to identify indicators of problem gambling; enforcing player-requested deposit limits, session caps, and self-exclusion decisions; and complying with age-verification obligations.
• Fraud and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, multi-accounting, and other prohibited conduct as defined in the bdt81 Terms & Conditions.
• Customer Support: Responding to account enquiries, resolving complaints, processing formal disputes, and maintaining support correspondence records.
• Platform Improvement: Analysing aggregated and anonymised usage data to improve Platform performance, user experience, and product offerings.
• Marketing Communications: Sending promotional emails and SMS messages about bdt81 offers, bonuses, and new features — only where you have not opted out and where we have a valid basis to do so. You may unsubscribe at any time by contacting [email protected].
• Legal Compliance: Retaining records and cooperating with lawful requests from law enforcement, regulatory bodies, or other competent authorities as required by applicable law.

bdt81 does not sell or rent your personal data to any third party. We may share your data only in the following limited circumstances:

• Payment Processors: Financial data is shared with bKash, Nagad, Rocket, Upay, and card network processors solely to facilitate the processing of deposits and withdrawals. These providers act under strict data processing agreements and may not use your data for their own commercial purposes.
• KYC and Identity Verification Providers: Identity documents may be shared with accredited KYC verification service providers to confirm player identity and age, and to conduct sanctions and fraud screening.
• Game Content Providers: Certain usage data (such as player session tokens and bet results) is exchanged with licensed game studio partners — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi — to the extent necessary for game delivery and result settlement.
• IT and Hosting Providers: Personal data is processed on servers managed by bdt81's infrastructure and hosting partners, who are contractually obligated to maintain appropriate security standards.
• Legal and Regulatory Authorities: bdt81 may disclose personal data to law enforcement agencies, courts, or other competent authorities where required or permitted by applicable law, or where disclosure is necessary to protect the rights, property, or safety of bdt81, its players, or third parties.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of bdt81's business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections. We will notify affected players of any such transfer.

bdt81 uses cookies and similar tracking technologies to operate the Platform, improve user experience, and support our security and analytics functions. A cookie is a small text file placed on your device by the bdt81 Platform when you visit.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use core Platform features. bdt81 does not use cookies to serve third-party advertising.

bdt81 retains personal data for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as general guidelines:

• Active Account Data: Retained for the full duration of your account's active status, plus a minimum of five (5) years following account closure. This is required to comply with anti-money-laundering record-keeping obligations.
• KYC Verification Documents: Retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later.
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of the transaction.
• Support Correspondence: Retained for three (3) years from the date of the last communication, unless the correspondence is relevant to an ongoing dispute or legal proceeding.
• Session and Technical Logs: Retained for up to twelve (12) months for security and fraud investigation purposes.
• Self-Exclusion Records: Retained for the full duration of the self-exclusion period plus five (5) years, to prevent re-registration in breach of a self-exclusion commitment.

Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

bdt81 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bdt81 Platform.
• Encrypted storage of sensitive data fields, including identity document references and account credentials, using industry-standard hashing algorithms.
• Role-based access controls ensuring that only authorised bdt81 personnel with a legitimate operational need can access personal data.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform infrastructure.
• Firewall protection, intrusion detection systems, and real-time monitoring of server activity for suspicious behaviour.
• Staff training on data protection responsibilities and information security best practices.

Despite these measures, no online platform can guarantee absolute security. In the event of a data security incident that poses a material risk to your privacy rights, bdt81 will notify affected players via their registered email address within a reasonable timeframe and will take immediate steps to contain and remediate the incident.

As a player on the bdt81 Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request" along with your account username and a brief description of your request.

• Right of Access: You may request a copy of all personal data bdt81 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request that bdt81 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations (see Section 8).
• Right to Restriction of Processing: You may request that bdt81 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to Data Portability: You may request that bdt81 provide your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another service provider.
• Right to Object: You may object to the processing of your personal data where bdt81 relies on legitimate interests as the legal basis. bdt81 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

bdt81 will respond to all valid privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

The bdt81 Platform is strictly restricted to individuals who are 21 years of age or older. bdt81 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been submitted to the Platform by or relating to a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has created an account on bdt81 or submitted personal data to the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

The bdt81 Platform may contain references to third-party game content providers and payment services. This Privacy Policy applies solely to data processing carried out by bdt81 in connection with the Platform. bdt81 is not responsible for the privacy practices of third-party service providers, game studios, or payment processors, each of whom operates under their own applicable privacy policies.

We recommend that you review the privacy documentation of any third-party service whose platform or interface you access in connection with your bdt81 experience, particularly in the case of mobile wallet services such as bKash, Nagad, and Rocket, which operate independently of bdt81.

bdt81 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. When material changes are made, we will notify registered players via the email address associated with their bdt81 account and/or display a prominent notice on the Platform for a period of not less than seven (7) days prior to the changes taking effect.

The "Last Updated" date displayed at the top of this Policy will be revised with each update. We encourage you to review this Policy periodically to remain informed about how bdt81 protects and uses your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

Previous versions of this Privacy Policy are available upon written request to [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bdt81 holds about you, please reach out to our support team using the contact details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Privacy Requests: "Privacy Rights Request" or "Data Protection Enquiry"
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: bdt81 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days of receipt.

For general platform support, account queries, or responsible gaming assistance, you may also visit our FAQ page or our Responsible Gaming page for guidance.